At Zohra Kurti, we aim to deliver your favorite styles to your doorstep quickly and safely. Please read our shipping policy to understand how we process and deliver your orders.
1. Shipping Locations
We currently ship across India.
For international shipping inquiries, please contact us at [your-email@example.com].
2. Shipping Time
- Order Processing Time: 1–2 business days
- Standard Delivery Time: 4–7 business days (within India)
- Delivery timelines may vary based on your location and courier availability.
3. Shipping Charges
- Free shipping on all prepaid orders above ₹[insert amount]
- For orders below ₹[amount], a flat shipping fee of ₹[amount] will apply
- Cash on Delivery (COD) may include an additional charge of ₹[amount] (if applicable)
4. Order Tracking
Once your order is shipped, you will receive a tracking number via SMS or email. You can track your order through our courier partner’s website or via the link we provide.
5. Delays & Exceptions
While we strive to meet delivery timelines, delays may occur due to:
- Unforeseen weather or courier issues
- Remote location addresses
- High-volume sale periods or public holidays
We appreciate your patience and understanding.
6. Incorrect Address
Please ensure your shipping details are accurate. We are not responsible for delays or losses due to:
- Incorrect or incomplete address details
- Unreachable contact numbers
7. Damaged Packages
If you receive a package that appears damaged or tampered with, please:
- Refuse delivery or
- Take photos and contact us immediately at [your-email@example.com] or [Your Phone Number]
Need Help?
If you have questions regarding your shipment, reach out to us:
📧 [your-email@example.com]
📞 [Your Phone Number]
We’re happy to assist you!